privacy policy

FIT CLUB 15 Privacy Policy

Effective Date: August 30, 2026

FIT CLUB 15 ("FIT CLUB 15," "Fit Club," "we," "us," or "our") is operated by Fit Club LLC. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the FIT CLUB 15 mobile application, web portal, and related member services (collectively, the "Services").

1. Information We Collect

We collect and process information needed to provide member accounts, scheduling, membership information, and related services.

Account and Contact Information

When you create, activate, or use a FIT CLUB 15 account, we may process:

  • First and last name

  • Email address

  • Phone number, when provided

  • Account identifiers

  • Authentication, verification, and session information

We use this information to create and authenticate your account, display your profile, associate your account with Fit Club member records, provide account recovery and security functions, and support appointment scheduling.

Appointment and Scheduling Information

When you use FIT CLUB 15 to view or manage sessions, we may process:

  • Appointment type or service

  • Appointment date and time

  • Fit Club location

  • Appointment status

  • Upcoming and past sessions

  • Cancellation and rescheduling information

  • Optional notes you provide when booking

  • Booking-related acknowledgments

We use this information to display your schedule and allow you to book, cancel, or reschedule eligible appointments. Appointment records are maintained through our scheduling provider, Acuity Scheduling. Please avoid entering unnecessary sensitive personal information in optional appointment notes.

Membership, Package, and Session-Credit Information

FIT CLUB 15 may access information associated with your Fit Club membership or eligible services, including:

  • Membership or package information

  • Certificate or package codes

  • Remaining sessions or balances

  • Eligibility for particular appointment types

  • Related membership or package status

We use this information to display relevant membership information and determine eligibility for services and appointments. These records are primarily maintained through Acuity Scheduling.

Authentication Information

FIT CLUB 15 uses Clerk to provide authentication and account-security functions, including sign-in, account activation, email verification, password changes and resets, device verification, and session management. Authentication credentials and verification information are processed through Clerk. Our application server uses authenticated session information to determine which member is making a request.

Biometric Login

On supported devices, FIT CLUB 15 may allow you to enable Face ID or Touch ID as a convenience for signing in. FIT CLUB 15 does not receive, collect, or store your fingerprint, facial geometry, or other biometric template. Biometric matching is performed by your Apple device.

If you enable biometric login, sign-in credentials may be stored locally using encrypted secure storage provided by your device and accessed following successful device authentication. You may disable biometric login in the app's settings.

Preferences and Local Notifications

FIT CLUB 15 may store certain preferences on your device, such as your preferred Fit Club location and session-reminder settings. If you enable session reminders, the app may schedule local notifications on your device using appointment information such as the appointment type and time. These preferences are not used to track your physical location.

2. Information We Do Not Collect Through the App

Based on the current functionality of FIT CLUB 15, we do not use the app to collect:

  • Precise device location

  • Contacts

  • Photos or photo-library contents

  • Camera recordings

  • Microphone recordings

  • HealthKit or other health or fitness sensor data

  • Biometric templates

  • Advertising identifiers for targeted advertising

FIT CLUB 15 does not contain advertising SDKs and does not use your information for cross-app or cross-site advertising tracking.

3. Payments

FIT CLUB 15 does not directly collect or store your credit-card number, CVV, or bank-account credentials in the mobile application or FIT CLUB 15 application programming interface.

When payment is required for a service, membership, or appointment, payment may be handled through an externally hosted scheduling or payment service. Those services process payment information according to their own privacy and security practices.

4. How We Use Information

We may use information described in this policy to:

  • Create, authenticate, and secure member accounts

  • Provide member profile functionality

  • Match authenticated accounts with Fit Club member records

  • Display upcoming and past sessions

  • Book, cancel, and reschedule appointments

  • Determine eligibility for services

  • Display membership, package, or session-credit information

  • Provide session reminders

  • Respond to member questions or support requests

  • Maintain the security and reliability of the Services

  • Diagnose technical problems

  • Prevent fraud, misuse, or security incidents

  • Comply with applicable legal and regulatory requirements

We do not sell personal information for advertising purposes or use FIT CLUB 15 member information for cross-app behavioral advertising.

5. Service Providers

We use third-party service providers to operate portions of FIT CLUB 15:

  • Clerk provides authentication and identity services, including account creation, sign-in, verification, password recovery, session management, and related account-security functions.

  • Acuity Scheduling provides scheduling and related member-record functionality used to retrieve availability, appointments, memberships, packages, certificates, and session eligibility, and to create, cancel, or reschedule appointments.

  • Replit provides infrastructure used to host portions of the FIT CLUB 15 web portal and application programming interface. As part of providing infrastructure services, Replit may process ordinary network, request, and operational information.

These providers may process information on our behalf as necessary to provide their respective services. We require service providers that process personal information for us to protect it consistently with this Privacy Policy and applicable law.

6. Operational and Technical Information

When you use FIT CLUB 15, our systems and service providers may process ordinary technical information necessary to operate and secure the Services, such as:

  • Internet Protocol address

  • Request and response information

  • Device or operating-system context

  • Authentication and session information

  • Request identifiers

  • Error and diagnostic information

  • Appointment or account identifiers when relevant to troubleshooting

We use this information for security, authentication, service operation, troubleshooting, and reliability.

7. How We Share Information

We may disclose information:

  • To service providers that help us operate FIT CLUB 15

  • When necessary to provide a service you request

  • To protect the security, rights, or integrity of our Services, members, Fit Club, or others

  • To comply with applicable law, legal process, or governmental requests

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law

We do not sell FIT CLUB 15 member personal information to third parties for targeted advertising.

8. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the Services, maintaining appropriate business and scheduling records, complying with legal obligations, resolving disputes, preventing fraud or abuse, and enforcing applicable agreements.

Retention periods vary by type of information and the reason it is maintained. Authentication records, appointment records, membership information, and operational logs may be retained for different periods. Information maintained by Clerk, Acuity Scheduling, and Replit is also subject to our configurations and their applicable retention practices.

When information is no longer reasonably necessary, we or our service providers may delete, de-identify, or aggregate it. Information may remain for a limited period in backups or where retention is required or permitted for legal, security, fraud-prevention, accounting, or legitimate business purposes.

You may request deletion as described in Section 9. Deleting a FIT CLUB 15 account may not require deletion of records that Fit Club is legally permitted or required to retain, including certain appointment, transaction, security, or business records.

9. Your Choices and Rights

Depending on applicable law and your relationship with Fit Club, you may have rights concerning your personal information, including the right to request access, correction, or deletion.

Within FIT CLUB 15, you may be able to update certain profile information, change your password, manage reminder preferences, manage biometric-login settings, initiate account deletion, and sign out.

You may initiate deletion of your FIT CLUB 15 account from within the app. You may also request access to, correction of, or deletion of personal information, or ask a privacy-related question, by contacting info@fitclub15.com. We may need to verify your identity before fulfilling a request. We will respond in accordance with applicable law.

If you request account deletion, we will delete or de-identify information associated with your FIT CLUB 15 account unless we are required or permitted to retain it for legal, security, transactional, fraud-prevention, or legitimate business purposes. Information maintained in connected scheduling or membership systems will be evaluated as part of the request.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Authentication is handled through Clerk, sensitive authentication and session information is transmitted using authenticated connections, and certain information may be stored using security features provided by your device.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

FIT CLUB 15 is intended for Fit Club members and is not designed for children to create or manage accounts independently where parental or guardian involvement or consent is required by law.

We do not knowingly collect personal information from children in violation of applicable law. If we learn that personal information was collected from a child in circumstances requiring parental or guardian consent and such consent was not obtained, we will take appropriate steps to address the information. A parent or guardian may contact us at info@fitclub15.com with a privacy-related request concerning a child.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to FIT CLUB 15, our service providers, our practices, or applicable legal requirements. When we make changes, we will update the Effective Date at the top of this policy. Where required by law, we will provide additional notice or obtain consent.

13. Contact Us

If you have questions about this Privacy Policy, FIT CLUB 15's privacy practices, or a request concerning your personal information, contact:

FIT CLUB 15
Fit Club LLC
Email: info@fitclub15.com